Privacy Policy

It’s important to RikRhino to help our customers retain their privacy when they make use of our website and all we have to offer.

We believe your business is no one else’s. Your privacy is important to you and therefore to us as well. So, we’ll protect the information you share with us. To protect your privacy, RikRhino follows different principles in accordance with worldwide practices for customer privacy and data protection.

We won’t sell or give away your name, phone number, email address or any other information to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorised users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID, send a contact message, request a callback or subscribe to e-mail newsletters. We use your personal information for five primary purposes:

  • To make the site easier for you to use by not having to enter information more than once
  • To help us easily and quickly get in touch with you for your service needs.
  • To help you quickly find services or information.
    To help us create content most relevant to you.
  • To alert you to special offers, updated information and other new services.

CONSENT

If you choose not to register or provide personal information, you can still use most of www.rikrhino.co.za, but you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding RikRhino products, events or services by e-mail, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from RikRhino.

RikRhino very occasionally allows other companies to offer our registered customers information about their products and services. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.

SECURITY

RikRhino has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored on password-controlled servers with limited access. Your information may be stored and processed in South Africa or any other country where RikRhino, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

WHAT WE DO WITH YOUR INFORMATION

When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates on competitions, payments made to you, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer.

RikRhino will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RikRhino or the site; (b) protect and defend the rights or property of RikRhino and its family of websites, and, (c) act in urgent circumstances to protect the personal safety of users of RikRhino, its websites, or the public.

Data Retention Policy

Introduction

RikRhino strives to comply with applicable laws and regulations related to the retention of electronic data within South Africa.

Who is this policy for?

This policy applies to all electronic data captured through the use our our server for users which are registered within our database for use of the mobile and web application to capture electronic data (Camera images) as well and perform push notifications based on the retrieval of the Electronic data (Camera Images).

Examples of data include:

  • Images stored on our server (Received from client devices)
  • Images presented on client portal (Web and mobile application) (Received from client devices)

Retention Rules

Retention Schedule

The Owner/Manager defines the time period for which electronic data should be retained through the Data Retention Schedule. These retention periods are predominantly determined by statutory obligations.

Electronic data (Camera Images) will be retained for a period of six months. After the retention period electronic data (Camera Images) will be set for archiving.

Data Archiving

Electronic data (Camera Images) will be packaged and migrated to an external storage server for archiving once reaching end of the retention period.

Data Accessibility

Electronic data (Camera Images) which fall within the retention period (six month) will be accessible via the web panel as well as the mobile application. Unless electronic data has reached the end of retention period.

Archive Recovery

Electronic data (Camera Images) which have been migrated under the Data Archiving Policy will be accessible upon request.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Unit F5 Bayside Office Park
41 – 43 Erica Road
Table View, Cape Town
Email: info@rikrhino.co.za
TEL: 074 675 3969
Last Edited on 2017-11-22